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Legal
We respect your privacy. This policy explains what information we collect, how we use it, and the choices available to you.
SioDha (“we,” “us,” or “our”) operates this website and related services. This Privacy Policy describes how we handle personal information when you visit our site, create an account, place an order, or otherwise interact with us. By using our services, you agree to the practices described here, subject to applicable law.
We collect information you provide directly, information generated when you use our services, and limited technical data from your device and browser. The categories below are described in more detail in the following sections.
If you create an account, we may collect your name, email address, password (stored in a secure hashed form), and preferences you save in your profile. We use this information to identify you, secure your account, and personalize your experience.
When you place an order, we collect details needed to fulfill it: shipping and billing addresses, contact information, items purchased, and order history. Payment card data is typically processed by our payment service provider; we do not store full card numbers on our servers where a third-party processor handles payment.
If you check out as a guest, we still collect the information required to process and deliver your order, such as name, email, shipping address, and payment-related tokens provided by our payment processor. We associate this information with your order for support, refunds, and legal record-keeping as permitted by law.
We use personal information to:
We may use cookies and similar technologies to remember your preferences, keep you signed in, maintain shopping sessions, and understand how visitors use our site. Where we use analytics, we aim to use aggregated or de-identified data where possible. You can control cookies through your browser settings; disabling cookies may affect certain features.
With your consent where required, we may send marketing communications about new products, offers, or studio updates. You can unsubscribe at any time using the link in those emails or by contacting us. We do not sell your email address to third parties for their marketing.
We share information with vendors who help us operate the business—for example payment processors, shipping carriers, email delivery, hosting, and analytics. These providers are contractually or legally obligated to use data only to perform services for us and in line with this policy, except as otherwise required by law.
We implement reasonable technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we encourage you to use a strong password and protect your account credentials.
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To exercise these rights, contact us using the details below. We will respond in line with applicable law.
For privacy-related questions or requests, please contact us through our contact page or the support channels listed on our website.